YouTrack 2024.2 "YouTrack should have license"
I have been running youtrack in a docker container with an internal hub, and it has been working, but it is now no longer able to start due to the error below. YouTrack never becomes available to see the settings in the webpage. Nothing seems to have change in my environment.
19 Aug 2024 16:53:29,297 INFO [JetPassEventListener] [EventsSaverProcessor] [] Saved 1 change bundle(s)
19 Aug 2024 16:53:29,650 ERROR [aAccessExceptionUtil] [qtp2011350027-40 ] [] YouTrack should have license
[YouTrack Error] [2024-08-19 16:53:29,659] ERROR - dle.util.hub.HubServiceUpdater - Cannot update services information in Hub
[YouTrack Error] com.jetbrains.bundle.util.hub.UpdaterHubServiceException: Service for 'youtrack' does not exists in Hub (http://127.0.0.1:8080/hub). Attempt to create it failed: HTTP 400 Bad Request Details: YouTrack should have license
[YouTrack Error] at com.jetbrains.bundle.util.hub.HubServiceUpdater.ensureCreatedAndVerified(HubServiceUpdater.java:142) ~[bundle-2.0.65.jar:?]
[YouTrack Error] at com.jetbrains.bundle.util.hub.HubServiceUpdater.update(HubServiceUpdater.java:59) ~[bundle-2.0.65.jar:?]
[YouTrack Error] at com.jetbrains.bundle.services.impl.HubConfiguratorService.configureHubServices(HubConfiguratorService.java:87) ~[bundle-2.0.65.jar:?]
[YouTrack Error] at com.jetbrains.bundle.services.impl.HubConfiguratorService.doStart(HubConfiguratorService.java:64) ~[bundle-2.0.65.jar:?]
[YouTrack Error] at com.jetbrains.bundle.services.impl.ServiceBase.start(ServiceBase.java:66) ~[bundle-2.0.65.jar:?]
[YouTrack Error] at com.jetbrains.bundle.Services.startService(Services.java:648) ~[bundle-2.0.65.jar:?]
[YouTrack Error] at com.jetbrains.bundle.Services.startAllServices(Services.java:575) ~[bundle-2.0.65.jar:?]
[YouTrack Error] at com.jetbrains.bundle.Services.start(Services.java:555) ~[bundle-2.0.65.jar:?]
[YouTrack Error] at com.jetbrains.bundle.BundleMain.start(BundleMain.java:273) ~[bundle-2.0.65.jar:?]
[YouTrack Error] at com.jetbrains.bundle.BundleMain.start(BundleMain.java:237) ~[bundle-2.0.65.jar:?]
[YouTrack Error] at jdk.internal.reflect.DirectMethodHandleAccessor.invoke(DirectMethodHandleAccessor.java:103) ~[?:?]
[YouTrack Error] at java.lang.reflect.Method.invoke(Method.java:580) ~[?:?]
[YouTrack Error] at com.jetbrains.bundle.bootstrap.Bundle$EntryPointProvider$1.invoke(Bundle.java:100) ~[bundle-bootstrap-2.0.65.jar:?]
[YouTrack Error] at jdk.proxy4.$Proxy30.start(Unknown Source) ~[?:?]
[YouTrack Error] at com.jetbrains.launcher.AppProxy$6$1.call(AppProxy.java:99) ~[?:?]
[YouTrack Error] at com.jetbrains.launcher.AppProxy$6$1.call(AppProxy.java:97) ~[?:?]
[YouTrack Error] at java.util.concurrent.FutureTask.run(FutureTask.java:317) ~[?:?]
[YouTrack Error] at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1144) ~[?:?]
[YouTrack Error] at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:642) ~[?:?]
[YouTrack Error] at java.lang.Thread.run(Thread.java:1583) [?:?]
[YouTrack Error] Caused by: javax.ws.rs.BadRequestException: HTTP 400 Bad Request
[YouTrack Error] at org.glassfish.jersey.client.JerseyInvocation.convertToException(JerseyInvocation.java:999) ~[jersey-client-2.20.jar:?]
[YouTrack Error] at org.glassfish.jersey.client.JerseyInvocation.translate(JerseyInvocation.java:816) ~[jersey-client-2.20.jar:?]
[YouTrack Error] at org.glassfish.jersey.client.JerseyInvocation.access$700(JerseyInvocation.java:92) ~[jersey-client-2.20.jar:?]
[YouTrack Error] at org.glassfish.jersey.client.JerseyInvocation$2.call(JerseyInvocation.java:700) ~[jersey-client-2.20.jar:?]
[YouTrack Error] at org.glassfish.jersey.internal.Errors.process(Errors.java:315) ~[jersey-common-2.20.jar:?]
[YouTrack Error] at org.glassfish.jersey.internal.Errors.process(Errors.java:297) ~[jersey-common-2.20.jar:?]
[YouTrack Error] at org.glassfish.jersey.internal.Errors.process(Errors.java:228) ~[jersey-common-2.20.jar:?]
[YouTrack Error] at org.glassfish.jersey.process.internal.RequestScope.runInScope(RequestScope.java:444) ~[jersey-common-2.20.jar:?]
[YouTrack Error] at org.glassfish.jersey.client.JerseyInvocation.invoke(JerseyInvocation.java:696) ~[jersey-client-2.20.jar:?]
[YouTrack Error] at org.glassfish.jersey.client.JerseyInvocation$Builder.method(JerseyInvocation.java:448) ~[jersey-client-2.20.jar:?]
[YouTrack Error] at org.glassfish.jersey.client.JerseyInvocation$Builder.post(JerseyInvocation.java:349) ~[jersey-client-2.20.jar:?]
[YouTrack Error] at jetbrains.jetpass.client.accounts.ServiceClient.createService(ServiceClient.java:38) ~[hub-client-all-2018.1.8679.jar:?]
[YouTrack Error] at com.jetbrains.bundle.hub_client.util.HubUtil.createEmptyVerifiedService(HubUtil.java:125) ~[hub-client-util-2.0.65.jar:?]
[YouTrack Error] at com.jetbrains.bundle.util.hub.HubServiceUpdater.ensureCreatedAndVerified(HubServiceUpdater.java:126) ~[bundle-2.0.65.jar:?]
[YouTrack Error] ... 19 more
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Hi Js4of6,
To investigate the issue further, our team will need to analyze the logs in more detail. As I can see, you already opened a ticket with our support team. So, please share an archive of the entire logs directory there.