Unable to login to Hub after restoring backup to a new server

Hey everyone,

I've got a Hub server I need to move from a machine in Berlin to a VM in Los Angeles. I've got copies of the /conf and /data folders from the Berlin Hub, but when I copy those over to my new Hub instance in LA, I'm unable to use any of the credentials that work in Berlin.

The Berlin instance of Hub is connected to a local Active Directory, which can't be reached from the Los Angeles office. However, I'm not trying to login with domain credentials, I'm trying to login with just the regular Hub admin account.

For what it's worth, the Berlin instance of Hub is still up & running, so I can make changes to that and grab a new copy of the conf and data folders, if necessary.

Any help would be appreciated!

Please sign in to leave a comment.