Cant login to YouTrack Mobile while integrated with Hub
Hello,
i currently have a Hub Instance with YouTrack integrated. Authentication works fine on Web, but i can't login into the Mobile App. Whenever i enter the Server URL (project.XXX.com), i get redirected to hub.XXX.com (same as web), but after i enter my credentials i get redirected to the initial page where the Server URl is supposed to be entered.
I have 3 YouTrack Services in Hub: YouTrack, YouTrack Konnector, YouTrack Mobile. All trusted. YouTrack Mobile has the redirect Uri:
ytoauch://landing.urldoes this need to be changed?
Permissions are also correct.
Hub/Youtrack Version 2023.2 (latest)
Also, YouTrack Mobile and YouTrack Konnector don't have licenses assigned. YouTrack does.
Please sign in to leave a comment.
Hello Oliver. We will need to check the logs of Hub and the mobile application (can be retrieved by tapping the logo on the page with the login form 6 times). May I ask you to submit a support ticket?
i will. Thanks
It sounds like the redirect URI might be the issue—ytoauch://landing.url could be incorrect or misconfigured. Try updating it to match the expected scheme for the mobile app (often something like youtrack://auth). Also, check if assigning a license to the YouTrack Mobile service changes the behavior, even if it's not strictly required.